If you have any questions about our privacy practices, please contact us by clicking here.
Who we are and what we do
Acceptance and Changes
2) Children's Privacy
We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to Cafe Academy without your consent, you may ask us to delete such information by contacting us by clicking here.
3) Data We Collect About You
We collect information about you when you use our Services. In addition, third parties may collect information about you when you use our Services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as "your data" for short.
Cafe Academy will keep your personal data for as long as needed to handle your request or for as long as we have a relationship with you. Please note that Cafe Academy is not responsible for any information you may disclose publicly in any forums, chat rooms, message boards, or similar web pages, including those hosted on or linked to our Sites. You should keep in mind that, whenever you publicly disclose information about yourself online (for example, via forums or chat rooms), such information could be collected and used by people whom you do not know. Cafe Academy bears no responsibility for any action or policies of any third parties who collect any information users may disclose on the message boards, chat areas, or other user forums, if any, on the Sites.
Automatically Collected Information
We automatically collect certain types of data when you use our Services. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your navigation around our Sites. We may track your activities using cookies and similar technologies. By using our Sites, you agree to our use of these methods.
Additional Information about Cookies
You can choose whether or not to accept Cookies. One way you can achieve this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.
To create an account, you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Google), you authorize us to obtain account information from the third-party platform.
To use any of our Services, you may need to provide a valid payment method (e.g., credit card or PayPal account). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions.
4) How We Use Your Data
We may use your data for the following purposes:
Identification and authentication: We use your data to verify you when you access your account.
Operating our services: We use your data to provide our services, process and fulfill orders, provide customer support, and to otherwise comply with our contractual obligations to you. We (and/or our third-party vendors) use your financial information to process purchases made by you.
Communicating with you: We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
Customizing your experience: We use your data to personalize the Sites to you. This may include, for example, keeping track of your purchased items and having them displayed in your “My Account” and customizing your user interfaces (i.e. "Welcome back, Sam").
Marketing and advertising: We use your data to display ads and send you offers. We may also use your data in delivering third-party advertisements to you. This may include “targeted ads” based upon your individual interests and/or activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.
We may use algorithms and other automated means to implement any of the above.
5) With Whom We Share Your Data
We share data with third parties as follows:
As you instruct: We may make your data available to others as you instruct in using our Services. We may share your data with persons to whom you have granted account-level access.
With your consent: We may share your data with third parties where we have obtained your express consent to do so.
Authorized vendors: We may share your data with third-party vendors that help us operate our services, process orders, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
Advertising: We may share your data with advertising companies to display relevant ads to you.
Analytics: We may share your data with analytics providers which helps us understand how customers are using our services.
Affiliates and advisors: We may share your data with our auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance. We may share your data with our affiliates to the extent necessary to provide you with the services ordered.
Certain legal situations: We may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction as discussed in Section 6.
Aggregated or anonymized information: We may publicly disclose non-personal aggregated or anonymized information such as our number of visitors and registered users.
We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.
6) Legal and Safety-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings. In the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how personal information is treated.
We handle U.S. requests in accordance with U.S. law. If the request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both U.S. law and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
We may disclose user data where we reasonably believe that someone's life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person's data with appropriate entities that may have the ability to help.
We may disclose user data to report suspected crimes. We report content suspected of exploiting minors to the National Center for Missing and Exploited Children (NCMEC) along with the data identifying the uploading user.
We may disclose user data in situations involving legal claims against us or one of our users. If you submit a Digital Millennium Copyright Act (DMCA) or other takedown notice, we may share that notice with the affected user. If you challenge such a notice, we may share your response with the complainant.
7) Data Retention
We retain your data for as long as you have an account. We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). If we receive a legal process pertaining to your account, we will retain your data for as long as we in good faith believe it is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
8) Your Privacy Choices
We enable you to make numerous choices about your data:
You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information. You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
You may opt out of receiving commercial emails from us. See Section 9 for more details.
Users from certain countries may have additional rights.
9) Communications from Us
If you create an account, you may receive commercial emails from us. This includes newsletters and offers. All users may decline to receive commercial messages using the links at the bottom of commercial emails. Please note that you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).
Mobile Device Communications
We may, with your consent, send push notifications in our apps. You may disable these by declining them or changing the app’s settings.
10) Protecting Your Information
We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people whom you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately so that we can investigate.
11) Your Responsibilities
You may receive other people's data in using our service. If you receive information from other users, you must comply with all laws, including those concerning privacy, data security, and online marketing.
12) Third-Party Services
13) Where Personal Information is Used and Stored
We operate the Sites and the Services in the United States. Therefore, if you provide us with personal information during your use of the Services, we collect, process, and store that information in the United States. We may also transfer that information to our affiliates and subsidiaries or to other third-parties, across borders to other countries or jurisdictions around the world. If you are accessing our Sites from the European Economic Area or other regions with laws governing data collection and use that may differ from U.S. law, please note that you may be transferring your personal information to the United States, which does not have the same data protection laws as the European Union (“EU”) or other countries.
We maintain appropriate safeguards to properly protect personal information concerning you when it is transferred to the United States.
14) California Privacy Rights
California residents have the right to opt out of disclosing information to third parties for the purpose of allowing such third parties to directly market their products and services. At this time, we do not engage in this type of disclosure. If you have questions, please contact us.
15) Accuracy of Personal Data and your Individual Rights
Depending on where you reside, you may be entitled to certain rights regarding the personal data Cafe Academy holds about you. For instance, you may have the right to request access to your information, obtain a copy of it as well as information about how we use it. You have the right to request that we correct incorrect, inaccurate, or out-of-date information about you. You may also have the right to request that we stop processing your information and/or withdraw your consent to such processing and to ask us to delete your information.
If you wish to make a request about your personal data, please contact us by clicking here. Please note that we will take reasonable steps to check your identity before handling your request.
If you think we are handling your information unlawfully, we encourage you to get in touch with us by emailing email@example.com. You may also have the right to lodge a complaint with your national supervisory authority.